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Customer Care

Return & Exchange Policy 

Bestmart reserve all rights related to Return and Exchange while some of them as as below;

  1. Goods can be exchange only within three 3 days as right after when it received. For the sake receipt has to shown to our representative when he came to receive the return goods.
  2. At the time of delivery customer has to ensure the goods properly and where any article found damaged of destroyed should be return at the time of delivery received.
  3. Only those goods which were received according to receipt are exchange while previous order items or another vendors product with similar nature cannot be exchange.
  4. Where in case if any product is in seal packed and can not be check before and afterwards found defected or expired then it can be complain at immediate basis at our customer care.
  5. In case if client buy any deals and promotions goods can not be exchange or changed, whereas at the time of delivery if any thing found defective by the client they have right to reject the delivery.
  6. Where as per rule if client has right to exchange the product and we found of short expiry then bestmart has right to reject the any exchange.

Guarantees & Warranties

Bestmart does not issue any guarantee or warranties to any product in which we are dealings as these product are not directly or indirectly manufacture or made by mart. Guarantee and Warranties are issue by the brand manufacture and hence mart passed on it as it same. All these guarantee and Warranties can be claim as per the rules specifies by their respective brand which can be directly claim. Bestmart can assist our valuable clients to avail this facility.

Privacy Policies

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Track Your Order

To track your order a tracking number is allotted at the confirmation of order, client can trace it by just click on it.